Return Policy

Return Policy

Trendy Health and Fitness strives to provide our customers with a seamless shopping experience. If you are not completely satisfied with your purchase, we offer a hassle-free return process subject to the following terms and conditions:

Eligibility Criteria

To be eligible for a return, the following criteria must be met:

  1. The item must be unused, undamaged, and in its original packaging.
  2. Proof of purchase, such as a receipt or order confirmation, must be provided.
  3. The request for a return must be made within 30 days of the original purchase date.

Non-Returnable Items

Certain items are non-returnable, including:

  1. Gift cards
  2. Downloadable software or digital products
  3. Personalized or custom-made items
  4. Perishable goods
  5. Health and personal care items

Return Process

To initiate a return, please contact our customer service team at trendyhealthandfitness501@gmail.com with your order details and reason for the return. Once your request is approved, you will be provided with instructions on how to return the item.

Please note that you will be responsible for the cost of return shipping unless the return is due to our error or a defective product. We recommend using a trackable shipping method and purchasing shipping insurance to ensure that your return is received safely.

Refund Process

Upon receipt of the returned item, we will inspect it to ensure that it meets the eligibility criteria. If the item is approved for a return, we will process the refund to the original method of payment within 30 days.

Please note that shipping and handling fees are non-refundable, and you will be responsible for any return shipping costs unless the return is due to our error or a defective product.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund. We may request photographic evidence of the damage or defect to expedite the process.

Cancellation Policy

Orders may be cancelled for a full refund before they are shipped. Once an order has been shipped, it is subject to our standard return policy.

Changes to This Return Policy

We reserve the right to update or modify this Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this Return Policy periodically for any updates.

If you have any questions or concerns about this Return Policy, please contact us at trendyhealthandfitness501@gmail.com.