Refund Policy
Refund Policy
Trendy Health and Fitness is committed to ensuring customer satisfaction with every purchase. If you are not completely satisfied with your order, we offer a refund or exchange within 30 days of the original purchase date, subject to the following terms and conditions:
Eligibility Criteria
To be eligible for a refund or exchange, the following criteria must be met:
- The item must be unused, undamaged, and in its original packaging.
- Proof of purchase, such as a receipt or order confirmation, must be provided.
- The request for a refund or exchange must be made within [number of days] days of the original purchase date.
Non-Refundable Items
Certain items are non-refundable and non-exchangeable, including:
- Gift cards
- Downloadable software or digital products
- Personalized or custom-made items
- Perishable goods
- Health and personal care items
Refund Process
To initiate a refund or exchange, please contact our customer service team at trendyhealthandfitness501@gmail.com with your order details and reason for the return. Once your request is approved, you will be provided with instructions on how to return the item.
Upon receipt of the returned item, we will inspect it to ensure that it meets the eligibility criteria. If the item is approved for a refund or exchange, we will process the refund to the original method of payment within 30 days.
Please note that shipping and handling fees are non-refundable, and you will be responsible for any return shipping costs unless the return is due to our error or a defective product.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund. We may request photographic evidence of the damage or defect to expedite the process.
Cancellation Policy
Orders may be cancelled for a full refund before they are shipped. Once an order has been shipped, it is subject to our standard refund policy.
Changes to This Refund Policy
We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this Refund Policy periodically for any updates.
If you have any questions or concerns about this Refund Policy, please contact us at trendyhealthandfitness501@gmail.com.